Reset your receiver on some directv receivers there is a red reset button located inside the access card door on the front panel.
Directv cable box not working.
Verify the wireless genie mini light is green.
Press the button and wait for your receiver to reboot.
To reset a genie mini you need to restart the main genie too.
If you cannot locate the red reset button or your receiver does not have.
If it s yellow the location of the wireless genie mini may be preventing a good signal.
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Plug your receiver into a working outlet to see if your receiver will turn on.
While directv genie is the most popular residential receiver it s not the only one.
The wireless video bridge is not behind a tv or other blocking surface.
With others the button is on the side of the receiver.
To solve the issue with mini genie not connecting unplug power from main box for 30 seconds and then plug the power back in.
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If you re still having issues check the cable used to connect your receiver to your tv.
Claim based on 2001 2020 acsi surveys of customers rating their own tv provider s performance.
Contact directv if you re unable to resolve the issues on your own.
If your receiver doesn t turn on try these tips to get it working again.
When the wireless genie mini moves from its original location be sure to check the following.
There are plenty of other receivers out there and they sometimes have the occasional connection issue.
Press the red button then wait for your receiver to reboot.
Resetting your directv genie and genie mini restores local channels.
If the outlet works but your receiver still won t turn on contact us.
Make sure the box is correctly hooked up to the antenna and the tv.
If you find your directv box not working you can try pressing the reset button or unplugging the box plugging it back in and waiting for it to restart.
Troubleshoot your directv receiver.
Press red reset button on mini g.